Maastricht Business Days Autumn 2020

Workshop SMP Strategy Consulting

Creating excellent customer experiences – both online and offline – is one of SMP’s core competencies. Do you want to know how theory is put into practice? Based on our approach of using a real client case, we have created an interactive workshop to develop a new customer experience strategy for an energy provider. You will learn more about customer experience and why it is a key driver for success. You will experience how SMP approaches and implements projects. And you will get to know SMP consultants and their first hand project insights.

The duration of the workshop is 60min (1h).